Your local link to the Internet since 1995.

United We Stand

Access Orlando is no longer providing dial-up or ADSL Internet Access Services

Welcome to Access Orlando's Customer Support Center. A place for new users and also more experienced users to learn more about Access Orlando's services.

If you have not already read it, please read our Acceptable Use Policy for all Users and our Privacy Policy

• Settings and Dialup Numbers
• Buying a new computer or need to setup again? Print our setup information
• Popular E-Mail Software Configuration Help
• Email that you did not request (or at least agree to receive) is SPAM.
  DO NOT SEND unsolicited mass email! See our Acceptable Use Policy for more information.
  If you receive this type of email, fight back with SpamCop
• Domain Name Registration is as easy as 1-2-3
  

  Click below for Easy Registration!

  1) Click the Easy Registration icon on the left to start your registration process. Be ready with a credit card. 2) After you have registered your domain, email the IP Requests mailbox <ipreq - at - ao dot net> to have Access Orlando setup your domain on our server. (This will start your billing period, see Web Services for pricing). In the email include your Name, Phone Number, the Domain Name and the username of the Access Orlando dialup account you want to use for FTP. (You must have either an Access Orlando dialup or email account, see Dialup Accounts for pricing.) Please allow at least one business day for processing. 3) Read Setting up your domain on Access Orlando

  How to change your Domain name Contact information if the e-mail address is not correct. How to change your Network Solutions Domain information if the administration e-mail address is not correct.

• Popular FTP Software Setup Help
• Personal Web Page Publishing Help
• Setting up your domain on Access Orlando
• StoreSense Support User Guides
• A window pops up that says "Certificate Expired" what does that mean?
  Your Security Certificate from the website you are at has expired, to find out about it:
  
  • In Communicator, while viewing the secure page, press the "Security" button on the toolbar.
    
  • In MSIE, while viewing the secure page, select "File->Properties->Security".
  
  
• Drivers and Firmware for Modems
• Access Orlando Software Download (not needed with Windows 95/98/2000)

If you are still having trouble you can call our Tech Support line at: 407-541-0773

Access Orlando hours of operation:

Administration, billing, new accounts:
Monday - Friday: 9am - 5pm
Saturday, Sunday: closed

Tech Support:
Monday - Thursday: 10am - 11pm
Friday: 10am - 9pm
Saturday: 11am - 11pm
Sunday: closed

Support questions not answered here? Email support@ao.net or call 407-541-0773 Access Orlando Help/Support Page

Copyright © 1995-2000 Access Orlando. All Rights Reserved.